Shipping policy
SHIPPING POLICY
OVERVIEW
All orders are processed within 2 to 5 business days for in-stock items (excluding weekends and holidays). During high-volume periods or launches, processing may take a little longer.
Preorder items are produced after the preorder closes and typically ship 6 to 10 weeks later. The expected shipping window is always shown on the product page and on our preorder status updates.
Once your order ships, you'll receive an email with a tracking number so you can follow it on the carrier's website.
SHIPPING RATES & DELIVERY
- Free shipping across Europe (France included) on orders over €70.
- For orders under €70, shipping rates are calculated and shown at checkout.
- We ship worldwide. International shipping rates are calculated and shown at checkout.
- After dispatch, delivery typically takes 3 to 7 business days depending on your country.
INTERNATIONAL ORDERS
Customers outside the shipping origin may be responsible for any customs duties, import taxes or fees applied to international orders. These are not included in your order total and are not controlled by Kabreur.
DAMAGED OR LOST ORDERS
If you receive a damaged item or your order is lost in transit, contact us on Instagram @kabreur or at contact@kabreur.com. We'll work with you to resolve it as quickly as possible, which may include a refund or a replacement.
